Full breakdown below: client challenge, Primus solution, delivery approach, outcome and measurable benefit.
A water utility had eleven wastewater treatment sites in flight against a hard AMP7 regulatory milestone. Baseline cost was £38m, but individual site delivery was fragmented across three tier-one contractors with no consolidated view of programme risk. Ofwat reporting was being reconstructed monthly from spreadsheets.
Primus stood up a programme office over the top of the three contractor teams, with a single portfolio view of schedule, cost and risk across all eleven sites. Weekly programme call, monthly board pack, quarterly regulator submission produced directly from the PMO dashboard.
A programme director and three sector leads embedded across the eleven sites. Common controls framework applied across the tier-one contractors so the data reconciled without manual work. Independent risk workshop every six weeks. Regulator-ready evidence pack maintained live rather than reconstructed at cycle end.
All eleven sites handed over inside the AMP7 regulatory window, final CapEx 4.2 percent under the baseline, and no regulator queries on the evidence pack. Programme model has been adopted internally for the AMP8 planning round.