Privacy Policy

Effective Date: 27/06/2024

1. Introduction

Welcome to www.weare-primus.com (“we,” “our,” “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regards to your personal information, please contact us at info@weare-primus.com.

When you visit our website www.weare-primus.com (the “Site”), and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Site and our services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when registering on the Site, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Site, or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect can include the following:

Personal Information Provided by You: We collect names; phone numbers; email addresses; mailing addresses; usernames; passwords; contact preferences; and other similar information.

Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

Social Media Login Data: We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS” below.

3. How We Use Your Information

We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:

To facilitate account creation and logon process.

To send administrative information to you for business purposes, legal reasons, and contractual obligations.

To fulfill and manage your orders for contractual reasons.

To manage user accounts for the performance of our contract.

To deliver services to the user for the performance of our contract.

To respond to user inquiries/offer support to users for our legitimate business interests.

To send you marketing and promotional communications with your consent.

To deliver targeted advertising to you for our legitimate business interests and/or with your consent.

To protect our Site for business and legal reasons.

To enforce our terms, conditions, and policies for business, legal, and contractual reasons.

To respond to legal requests and prevent harm for legal reasons.

4. Sharing Your Information

We may process or share your data that we hold based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.

Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

5. How Do We Handle Your Social Logins

If you choose to register or log in to our websites using a social media account, we may have access to certain information about you based on your social media profile settings. We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the Site. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy policy to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. How We Keep Your Information Safe

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.

8. Your Privacy Rights

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note, however, that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

9. Updates to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy

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policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

10. Contact Us

If you have any questions or concerns about this privacy policy, the practices of this Site, or your dealings with this Site, please contact us at:

We Are Primus ltd.

1 Boyd Building, The Admirals, Gunwharf Quays

Portsmouth

PO1 3AG

info@weare-primus.com

11. Additional Information

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

Children’s Privacy:

We do not knowingly solicit data from or market to children under 18 years of age. By using the Site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at info@weare-primus.com.

Data Protection Authority:

If you are a resident of the European Economic Area (EEA) and believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

This privacy policy was last updated on 27/06/2024.

By using our Site, you acknowledge that you have read and understood this privacy policy and agree to be bound by its terms and conditions.